Cancellation Policy

If you've changed your mind and want to cancel your order, we're here to make the cancellation process as hassle-free as possible. To cancel your order, please contact us ASAP and we will try our best to cancel your order before it is shipped out.

1. Order Cancellation Before Shipment  

- Orders can be canceled for a full refund before they have been processed and shipped.  

- To request a cancellation, please contact us as soon as possible with your order number:  

• Email: support@livebeyondoutdoors.com  

• Phone: 571-554-6355  

We will make every reasonable effort to cancel your order before it leaves our warehouse. However, we cannot guarantee cancellation once the order is in the final stages of processing or has been handed over to the carrier.

2. Orders Already Shipped  

If your order has already been shipped, it cannot be canceled. In this case, you may still return the item(s) in accordance with our Return and Refund Policy after you receive your package.  

- For full details, please refer to our Return and Refund Policy available on our website or contact us at support@livebeyondoutdoors.com.

3. Order Cancellation Window 

- You may request cancellation within 24 hours of placing your order, provided it has not yet been shipped. 

- After 24 hours, your order may already be in processing or shipped; if so, the standard return process will apply.

4. Refunds for Canceled Orders  

- If your cancellation request is approved before shipment, your payment will be refunded to the original payment method.  

- Once processed by us, refunds typically appear in your account within 5–7 business days, depending on your bank or card issuer.

5. Contact Us for Cancellations  

For all cancellation requests and questions, please contact:

Live Beyond Outdoors  

Phone: 571-554-6355  

Email: support@livebeyondoutdoors.com  

Business Hours: Monday–Friday, 9:00 AM – 5:00 PM EST  

Business Address:  Live Beyond Outdoors, 8401 Mayland Dr Ste A, Richmond, VA 23294, United States  

We aim to respond to all inquiries within 24–48 hours during normal business days.